home > message stick
m-business

Message Stick Communications announces its entry into the M
Business Market
“85% of Australians under 35 (and almost as many over 35) say their
preferred means of communication is via SMS” – John Edwards, m
business expert
“There are currently over 2.3 billion mobile phone users globally
with over 17 million users here in Australia” – Juniper Research,
specialist telecommunications researcher
“The total number of m business transactions per year is expected to
increase from 498 million in 2006 to 4.8 billion in 2010” – Verisign,
leader in secure payment services
What is m business?
Mobile business (m business) is the use of mobile devices and mobile
networks to communicate, inform, transact and entertain. M business
refers to communication with staff, clients, suppliers and partners
and encompasses both domestic and international communication.
Case Study
Company: Santam South Africa
Industry: Insurance
Description: In meeting the changing competitive landscape of the
short-term insurance market, Santam has adopted a strategy of
providing the highest levels of service to its client base. A key
part of achieving this has been its implementation of an SMS alert
service that gives clients immediate and proactive communication
relating to their claims.
Result: For Santam, the success of the service has been proven
through the 500% growth in uptake in less than a year – from some
5,000 messages sent each month at launch, to 25,000 messages per
month today.
Source: Clickatell, South Africa
Case Study
Company: First National Bank, South Africa
Industry: Banking
Description: Never before has it been so crucial for financial organisations to provide clients with real-time, reliable
information on their banking transactions, no matter where they are
located. This gives clients definitive control over their finances
and helps them in the fight against fraud.
Result: Over 2.3 million customers are now using the system and each
month 100 thousand new clients sign up. First National Bank has
enjoyed reduced call centre costs, reduced fraud instances and
increased brand awareness.
Source: Clickatell, South Africa
Why not talk to Message Stick about your m business needs?
For further information, contact Message Stick Communications:
Michael McLeod: Chief Executive Officer
Phone: 1300 724 201
Fax: 02 8221 7788
E-mail at:
Address: Level 6, 33 Bligh Street., Sydney 2000
|