Please help us investigate your issue by completing some basic information below.
Your Name (required)
Your Email (required)
Your Phone Number
Owner Number (if known)
Date of Fault
Time of Fault (24hr)
Phone number dialled to
Phone number dialled from
Detailed description of fault (including any messages heard)
Client Support available
We are aware that many companies are going to be more heavily reliant on employees working remotely during the COVID-19 pandemic. We want to support those companies and employees as much as possible through the use of our remote working solutions. If you require urgent conferencing services (new accounts, reminder of your current details), please contact us at email@example.com for priority assistance.
The issue has now been resolved and users will be able to use the service.
(Posted @ 08:14am Friday 6th July by Gary Williams, Chief Customer Officer)